PRIVACY POLICY

Last Updated: February 18, 2026

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website and purchase the Confidence Window Indicator.

1. Information We Collect

Information You Provide

When you purchase the Product, we collect:

  • Name
  • Email address
  • Payment information (processed by third-party payment processors)
  • Any information you provide when contacting customer support

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visit

2. How We Use Your Information

We use your information to:

  • Process your purchase and deliver the Product
  • Send you access credentials and setup instructions
  • Provide customer support and respond to inquiries
  • Send important updates about the Product or service changes
  • Process refund requests
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Improve our website and services
  • Analyze website usage and performance

3. Marketing Communications

With your consent, we may send you promotional emails about:

  • Product updates and new features
  • Educational content related to trading
  • Special offers or promotions

You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

We will continue to send transactional emails (purchase confirmations, access credentials, refund notifications) regardless of your marketing preferences.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve website functionality
  • Deliver targeted advertising (if applicable)

Types of cookies we use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

Service Providers

We share information with third-party service providers who help us operate our business:

  • Payment processors (to process transactions)
  • Email service providers (to send communications)
  • Hosting providers (to host our website)
  • Analytics providers (to analyze website usage)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or subpoenas
  • Legal processes or government requests
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure payment processing through PCI-compliant processors
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with access to the Product
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Maintain business records

When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your information in a structured, machine-readable format
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.

9. Children's Privacy

Our website and Product are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites, including TradingView. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information below. We will verify your identity before processing your request.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes: performance of a contract, legitimate interests, and your consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

Your continued use of our website and Product after changes are posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [Contact email to be provided]

We will respond to your inquiry within a reasonable timeframe.

CONSENT

By using our website and purchasing the Confidence Window Indicator, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.